Privacy and Return Policies
Ladi Victoria Studio is committed to protecting your personal information in accordance with the United States Privacy Principles in the Privacy Act as well as other applicable legislation.
We respect your Privacy and we endeavor to keep your personal information completely confidential.
We would only release personal information if we were required to by law to facilitate court proceedings; enforce or apply our terms and conditions; or protect the rights, property, or safety of Ladi Victoria Studio, our users, or others.
We collect personal information for the purposes of delivering our products and services and communicating with Customers regarding our services through our website. We collect personal information:
from users – when they register an enquiry, book a class through the online booking form or purchase a Ladi Victoria Studio membership;
from suppliers or third parties – when they are engaged to supply services to us, provide information to us or invoice us for the provision of services;
when we receive enquiries through the website and when the website is otherwise accessed or used. The kind of personal information we may collect will depend on who you are (e.g. a customer or supplier) and the nature of your interaction with us, and may include your full name, email address, company name, billing information and other personal information. If you do not provide us with all the information we request, we may not be able to deliver our services.
Ladi Victoria Studio will seek to take all reasonable steps to keep any information we hold about you secure, accurate and up to date. Your information is stored on secure servers and Ladi Victoria Studio will take all reasonable steps to ensure that our employees and contractors respect the confidentiality of any personal information held by us. You should notify us immediately if there is any unauthorized use of your account or any other breach of security. However, Ladi Victoria Studio does not accept responsibility for any consequences of the unauthorized access to your information.
As with most websites, we collect information on web site activity such as the number of users who visit the site, the date and time of visits, the number of pages viewed, from which country and web browser the site has been accessed and the address of any web sites from which this site has been accessed. This information alone does not identify an individual. It simply provides us with statistics that we can use to analyze and improve your experience on our web site.
Your personal and payment information security is highly important to us at Ladi Victoria Studio. We take website and credit card security extremely seriously and have in place security measures that provide the highest level of protection available.
All credit card details are encrypted and never made visible.
The payment gateway uses EV SSL Certificates to protect all transaction details, ensuring that credit card and customer data is safe.
We do not store your credit card details.
This website has been compiled by Ladi Victoria Studio and the content provided is for information purposes only. While care has been taken in its preparation, Ladi Victoria Studio does not guarantee or warrant the reliability, accuracy, or currency of the information. Information should not be used without checking appropriate sources and/or obtaining professional advice where required. Ladi Victoria Studio will not be held liable for any loss, damage, cost or expense incurred from the use of information provided.
Product Return Policy
At Ladi Victoria Studio your health and wellness is priority because of the nature of our products we do not accept returns or exchanges. If you are not please with your order please contact us immediately, so we can resolve the issue.
By placing an order, you agree to the following:
No Refunds are Guaranteed
If your package was damaged by the Postal Service, or somehow delayed, we will try our best to come to a mutual resolution. We DO NOT Guarantee that we will be able to reimburse or refund you, but we will do our best to remedy the situation.
If any of your boxes arrive damaged, you must take pictures of the product IMMEDIATELY and send it to email@example.com the same day you receive your box. Ideally we will reimburse or partially reimburse the order for store credit or issue a partial refund.